1, Lorong Likas Square, Jln Istiadat Likas
88400 Kota Kinabalu, Sabah, Malaysia.

Tel: +60 88 252 233Fax: +60 88 251 122

Email: info@likassquare.com.my

Likas Square Apartment Hotel

Frequently Asked Questions

Reservation

Q. How do I make my reservation?
A. To make reservation? Kindly use our Online Reservation Form available on this webText. Please ensure that your furnish all the required information as specified on the Reservation Form.

Q. When I submit my Reservation Form, where does my request go to ? How do I know if my booking is fully confirmed ?
A. It will be sent to info@likassquare.com.my via email if it is a confimed and prepaid booking. You will receive an ackowledgement email which will mention that your booking is confirmed.

Q. If I do not receive the acknowledgement email, what should I do?
A. You may contact us at 6088-252230 or email to info@likassquare.com.my for further assistance.

Q. What happens if I encounter problem with my reservation upon checking-in?

A. It is advisable to provide us your booking confirmation number (Stated in the confirmation letter).  Kindly bring along the confirmation letter with you.

Q. What do I need to present upon checking-in?
A. Your booking confirmation number or the confirmation letter.

Q. How far ahead should I make the reservation ?
A. Anytime at your convenience if the rooms are still available on your preferred stay period. We do advise you to book earlier for those peak periods i.e. Chinese New Year, mid year School Holiday/Sabah Harvest Holiday, end year School Holiday/Christmas/New Year and also other Public Holidays especially falls on the weekends. 

Q. Is it advantage for us to book early?
A. Yes, it is better to book in advance as to avoid unable rooms especially during the weekends, all public holidays and school holidays. 

Q. Can I still pay by cash upon check-in after I make my booking via online ?
A. For all the online bookings, the full amount of your total stay will be charged immediately to your credit card once you fill in the details at 'Payment' section. When you receive an ackowledgement email, this means that your booking is confirmed and payment settlement has been processed successfully.